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Medical Office Assistant

2 months ago

Mount Kisco, New York, United States CareerNation Full time
Job Title: Practice Assistant

At CareerNation, we are seeking a highly skilled and detail-oriented Practice Assistant to join our team.

The successful candidate will be responsible for ensuring exceptional customer service and maintaining the front desk processes of registration, scheduling, and payment collection to the highest standards operationally and financially.

Key Responsibilities:
  • Provide top-notch customer service to patients and visitors in a courteous and prompt manner.
  • Verify and update patient account information according to Front Desk policy and procedures.
  • Collaborate with the Insurance Verification team to maintain knowledge of insurance and ensure accuracy of information.
  • Maintain a clean and organized work area and patient waiting room.
  • Develop and maintain knowledge of individual physicians' scheduling requirements and preferences.
  • Uphold a professional image and environment at the front desk.
  • Respond to patient requests for information in a timely and courteous manner.
  • Demonstrate effective communication strategies to meet the needs of all patients, including those from vulnerable populations.
Requirements:
  • High School Graduate with a minimum of two years' experience in customer experience, preferably in a medical practice environment.

We offer a dynamic and supportive work environment, and we are excited to welcome a talented Practice Assistant to our team.