Medical Office Assistant

6 days ago


Mount Kisco, New York, United States CareerNation Full time
Job Title: Practice Assistant

At CareerNation, we are seeking a highly skilled and detail-oriented Practice Assistant to join our team. As a Practice Assistant, you will play a vital role in ensuring exceptional customer service and maintaining the front desk processes of registration, scheduling, and payment collection.

Key Responsibilities:
  • Provide top-notch customer service to patients and visitors, responding to their inquiries and concerns in a courteous and timely manner.
  • Verify and update patient account information according to Front Desk policy and procedures.
  • Collaborate with the Insurance Verification team to maintain knowledge of insurance and ensure accuracy of information.
  • Maintain a clean and organized work area and patient waiting room.
  • Develop and maintain knowledge of individual physicians' scheduling requirements and preferences.
  • Uphold a professional image and environment at the front desk.
  • Provide patient support and respond to requests for information in a courteous and timely manner.
  • Demonstrate effective communication strategies reflective of the needs of all patients, including those from vulnerable populations.
Qualifications and Education:

We are looking for a high school graduate with a minimum of two years' experience in customer experience, preferably in a medical practice environment. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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