Primary Care Appointment Coordination Supervisor

2 weeks ago


Bethel, Alaska, United States Yukon-Kuskokwim Health Corporation Full time

Position: Primary Care Patient Scheduling Supervisor

The Yukon-Kuskokwim Health Corporation is on the lookout for a dedicated and experienced Primary Care Patient Scheduling Supervisor. This pivotal role involves overseeing the scheduling team, working closely with Primary Care Leadership, and ensuring that patient demand is accurately assessed for optimal staffing strategies.

Key Responsibilities:

  • Work in partnership with Primary Care Leadership to establish objectives and manage clinic workflows.
  • Conduct interviews, recruit, and onboard new scheduling personnel as necessary.
  • Oversee the activities of patient schedulers and other assigned staff.
  • Review and authorize staff hours for payroll processing.
  • Support patient empanelment and the dissemination of provider schedules.
  • Delegate daily tasks to scheduling staff effectively.
  • Perform additional responsibilities as directed by the Primary Care Administrator.

Required Qualifications:

  • High School diploma or equivalent; an Associate Degree in Health Care is preferred.
  • A minimum of 2 years of supervisory experience; experience in healthcare is advantageous.
  • Proficient in Excel and Microsoft Office applications.
  • Possession of a valid Alaska Drivers License.
  • Demonstrated supervisory abilities, attention to detail, and reliability.
  • Strong interpersonal and communication skills.
  • Ability to communicate in Yup'ik is a plus.

Employee Benefits:

  • Generous paid time off starting at 4.5 weeks.
  • Eleven paid holidays throughout the year.
  • Comprehensive health insurance coverage.
  • Life and Disability Insurance options.
  • Flexible Spending Account available.
  • Retirement savings plans.
  • Access to an Employee Wellness Center.


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