Cannabis Operations Manager

3 weeks ago


Metropolis, Illinois, United States Justice Cannabis Co Full time
Job Title: Assistant Manager

Job Summary: We are seeking an experienced Assistant Manager to support our Dispensary Team in delivering exceptional customer experiences while maintaining a positive team culture.

Key Responsibilities:
  • People Management: Lead by example in creating a positive atmosphere, encouraging a customer-first philosophy, and promoting a global mindset.
  • Customer Experience: Ensure consistent delivery of an exceptional customer experience through staff training and development and enforcement of Justice Cannabis Co.'s policies, practices, and procedures.
  • Performance Management: Maintain records on staff performance and ensure plans for performance improvement are instituted in a timely manner where required.
  • Training and Development: Support the DM in interviewing, hiring, on-boarding, training, and managing dispensary staff.
  • Cash Management: Ensure cash in store is regularly counted, cross-checked, and balanced, and report variances to the DM.
  • Safety and Security: Ensure safety and security standards are consistently upheld and all team members act in accordance with all safety, security, and compliance protocols.
Requirements:
  • Education and Experience: 3+ years of experience in high-volume, fast-paced customer-facing team management, with 2+ years of experience working with cannabis preferred.
  • Skills: Exceptional interpersonal, written, and verbal communication skills, with demonstrated ability to meet deadlines while maintaining focus on accuracy and attention to detail.
  • Technology: Advanced Microsoft Office Skills (Excel, Word, PowerPoint) and experience with point of sale, inventory, and transaction tracking systems.
Work Environment and Physical Demands:

The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



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