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Software Technical Support Specialist
2 months ago
Join Xerox's Technical Customer Services team as a Software Technical Support Analyst. In this role, you will provide technical support to customers, resolving issues and answering questions related to software products.
About the Role:- Provide technical support to customers via phone, email, or chat
- Resolve software-related issues and answer technical questions
- Collaborate with internal teams to resolve complex issues
- Document and maintain knowledge base articles
Xerox is a leading provider of document management solutions. Our Technical Customer Services team is dedicated to delivering exceptional customer experiences.
Requirements:- 2+ years of experience in technical support or a related field
- Strong knowledge of software products and technical concepts
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment