Community Outreach Manager

2 days ago

Hartford, Connecticut, United States Connecticut Green Bank Full time
Manager, Community Outreach

Connecticut Green Bank is seeking a Manager to join its growing Outreach team. The Manager will engage with communities, especially vulnerable and underserved communities, to help them address their energy, sustainability, and resiliency needs.

Key Responsibilities:
  • Build relationships and partnerships with community-based groups and organizations, including government agencies, environmental advocacy groups, and organizations representing vulnerable and diverse populations.
  • Develop leads for Green Bank products through direct engagement with stakeholder organizations and by developing partnerships that allow the Green Bank to support those organizations' audiences, members, or constituents with Green Bank products.
  • Represent the Green Bank at events, speaking engagements, and in front of community representatives.
  • Collect, analyze, and provide stakeholder feedback to relevant program and product development teams, especially collecting feedback that ensures Green Bank products are accessible to vulnerable populations.
  • Support the development of and execute on community-based outreach campaigns designed to increase adoption of Green Bank products and programs, especially in vulnerable communities, in coordination with the Green Bank's Marketing team.
  • Coordinate and leverage the Green Bank's relationship with Sustainable CT to drive adoption of Green Bank products and support the program teams and other Outreach staff.
  • Coordinate with program teams (Environmental Infrastructure, Financing, and Incentives) to provide market intelligence, to develop and handoff qualified leads, and on the development and execution of campaigns.
Requirements:
  • Experience in community planning and organizing, or outreach and engagement.
  • Ability to manage multiple relationships and tasks.
  • Knowledge and experience with, or interest in developing skills as it pertains to, DEI principles and working with diverse audiences and stakeholders.
  • Strong communication skills, verbal and written. Bi-lingual, Spanish speakers a plus.
  • General knowledge of renewable energy and energy efficiency policies and programs, or a willingness to learn.
  • Ability to understand various energy and sustainability-related technologies and financial products.
  • Strong interpersonal and relationship management skills involving the ability to work with other parties, at all levels, internally and externally.
  • Strong writing skills and the ability to communicate effectively, through oral and written communications.
  • Ability to work as part of a team, but also work independently, exercise judgment, think critically and creatively, and take initiative.
  • Strong organizational skills and demonstrated ability to perform multiple tasks simultaneously.
  • Knowledge of customer relationship management and/or workflow applications, including Salesforce.
  • Must be a self-starter and have the ability to prioritize work.
  • Proficiency in the Microsoft Office Suite including Word, Excel, PowerPoint, Outlook, and other software programs as necessary.
Experience and Training:
  • Minimum 4-8 years of relevant work experience, particularly working with community groups. Experience working with energy or environmental financing programs is preferred.
Benefits:
  • This position reports directly to the Associate Director, Marketing & Outreach.
  • It is expected that the position will be based in the Green Bank's Hartford, CT offices, with opportunities for some remote work. Attendance at events on nights and weekends may be required on occasion.
  • State of CT benefits package, including generous time-off, health insurance covering medical, dental and vision, retirement, tuition reimbursement for continuing education, and paid leave.
  • Salary commensurate with experience, ranging between $85,000 - $110,000.

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