Bilingual Case Manager

6 days ago


Hartford, Connecticut, United States Community Renewal Team Full time
Job Title: Bilingual Case Manager - Community Health WorkerJob Summary

We are seeking a highly motivated and compassionate Bilingual Case Manager - Community Health Worker to join our team at the Community Renewal Team (CRT). As a key member of our Supportive Housing department, you will play a vital role in providing support and services to individuals in need.

Key Responsibilities
  • Provide outreach and engagement services to customers in the community, identifying those in need of case management and linking them with available services.
  • Conduct initial interviews and assessments to determine program eligibility and develop individualized service plans (ISPs) that address customer needs.
  • Facilitate referrals to clinics and community support services, coordinate services between providers and customers, and monitor customer compliance with ISP goals and objectives.
  • Provide support, advocacy, and mediation services to ensure customers' overall needs and referrals are being conveyed.
  • Document all encounters and interactions with customers, including activities, ISPs, and outcomes achieved.
  • Conduct monthly home visits and bi-weekly conversations with customers to monitor progress and provide support.
  • Maintain client records in accordance with documentation requirements and standards.
Requirements
  • Bachelor's degree from an accredited college or university required; education may be substituted with experience on a year-by-year basis.
  • Two years of experience providing direct client services to populations experiencing substance abuse, homelessness, and/or mental illness required.
  • Bilingual: Spanish written and verbal required.
  • Certifications: Must have a CT Community Health Worker certificate or be able to obtain the certificate within six months of taking the position required.
Preferred Qualifications
  • Knowledge of working with the chronically homeless population, Housing First, and Harm Reduction Intervention strategies.
  • Ability to work with individuals from diverse racial/ethnic and economic backgrounds.
  • Ability to offer strength-based case management and communicate effectively with customers, funders, and vendors.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A supportive and collaborative work environment.
How to Apply

If you are a motivated and compassionate individual who is passionate about making a difference in the lives of others, please submit your application, including your resume and cover letter, to [insert contact information].



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