Client Success Strategist

3 weeks ago


Austin, Texas, United States Modernize Home Services Full time
Account Management Opportunity

We are seeking a highly motivated Account Manager to join our team at Modernize Home Services. This role involves strategically building and maintaining relationships with top influencers from Home Services Companies generating $5M-$30M in annual revenue.

The ideal candidate will have excellent communication and analytical skills, as well as the ability to work effectively in a fast-paced environment. This position offers a competitive salary range of $52,000 - $75,000 USD annually, performance bonus or commission, equity in the form of restricted stock units, and participation in standard employee benefits programs.

Key Responsibilities:

  • Develop and execute tailored account plans that meet client objectives and exceed expectations.
  • Meet with customers to present and gain commitment to optimized campaign solutions.
  • Work closely with internal teams to deliver exceptional customer experiences and drive business growth.

Requirements:

  • 2+ years of account management experience with capacity to upsell and cross-sell.
  • Strong data analysis with experience using business intelligence tools like Tableau preferred.
  • Intermediate/strong Excel and Salesforce skills.
  • Bachelor's degree preferred.
  • Experience in lead generation/digital demand generation marketing is a strong plus.


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