Appointment Coordinator

3 weeks ago


Temecula, California, United States Pedder Auto Group Full time

Job Overview:

We are seeking an experienced Appointment Coordinator to join our team at the Pedder Automotive Group. In this role, you will be responsible for handling all inbound and outbound service department phone calls, confirming service appointments, and driving customer satisfaction.

Main Responsibilities:

  • Process inbound calls from customers and direct them to the relevant department within the dealership network.
  • Schedule service appointments using internal booking software, ensuring efficient use of time and resources.
  • Maintain open communication channels with colleagues to guarantee exceptional customer service.

Essential Skills:

  • Strong customer service background, with experience in resolving customer complaints.
  • Proficiency in scheduling and booking software.
  • Excellent communication and teamwork skills.

Compensation Package: $50,000 - $70,000 per year.



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