Medical Office Coordinator

3 days ago


Temecula, California, United States BFF Medical Wellness Clinic Full time
Job Summary

We are seeking a highly organized and professional Medical Receptionist to join our team at BFF Medical Wellness Clinic. As the first point of contact for our patients, this role is crucial in creating a welcoming environment and ensuring smooth clinic operations.

The ideal candidate will have excellent customer service skills, attention to detail, and the ability to multitask in a fast-paced environment. Bilingual (English and Spanish) is highly preferred.

Key Responsibilities:
  • Patient Interaction:
    • Greet and check in patients in a friendly and professional manner.
    • Answer phone calls and patient inquiries promptly.
  • Appointment Management:
    • Schedule and confirm patient appointments.
    • Maintain an organized appointment calendar.
  • Payment Collection:
    • Collect and process payments for services and memberships.
    • Explain payment options and assist patients with billing inquiries.
  • Administrative Duties:
    • Verify patient insurance and update records in the EMR system.
    • Ensure accuracy and confidentiality in maintaining patient files.
    • Assist with office tasks such as scanning, filing, and supply management.
Requirements:
  • Experience:
    • Minimum 3 years of experience in a similar role, preferably in a medical or wellness clinic.
  • Skills:
    • Strong interpersonal and communication skills.
    • Proficiency in EMR systems and Microsoft Office.
    • Bilingual (English and Spanish) is highly preferred.
  • Licensure/Certification:
    • Experience or certification in the medical field is highly desired but not required.
What We Offer:
  • $25-$35 per hour depending on experience.
  • Staff discounts on wellness and aesthetic treatments.
  • A positive and collaborative team environment.


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