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Customer Experience Representative

2 months ago

Salt Lake, Utah, United States Cottonwood Residential Full time

{"title": "Customer Experience Specialist", "description": "\u003Cp\u003E\u003Cstrong\u003EAbout the Role\u003C\/strong\u003E\u003C\/p\u003E\u003Cp\u003EAt Cottonwood Residential, we're redefining the customer experience in the apartment management industry. We're seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist.\u003C\/p\u003E\u003Cp\u003E\u003Cstrong\u003EKey Responsibilities\u003C\/strong\u003E\u003C\/p\u003E\u003Cul\u003E\u003Cli\u003EProvide exceptional customer service to residents and prospects, ensuring a positive and welcoming experience\u003C\/li\u003E\u003Cli\u003EAssist with leasing and resident services, including apartment showings and move-ins\u003C\/li\u003E\u003Cli\u003EMaintain accurate records and reports, ensuring compliance with company standards\u003C\/li\u003E\u003Cli\u003ECollaborate with the community team to plan and execute events and marketing initiatives\u003C\/li\u003E\u003Cli\u003EDevelop and maintain relationships with vendors and partners to ensure seamless operations\u003C\/li\u003E\u003C\/ul\u003E\u003Cp\u003E\u003Cstrong\u003EWhat We Offer\u003C\/strong\u003E\u003C\/p\u003E\u003Cul\u003E\u003Cli\u003ECompetitive base pay and quarterly bonus structure\u003C\/li\u003E\u003Cli\u003EFull health, vision, dental, life, and disability benefits\u003C\/li\003E\u003Cli\u003EGenerous 401k and HSA company match\u003C\/li\u003E\u003Cli\u003EPaid time off and 9 paid holidays\u003C\/li\u003E\u003C\/ul\u003E\u003Cp\u003E\u003Cstrong\u003EJoin Our Team\u003C\/strong\u003E\u003C\/p\u003E\u003Cp\u003EIf you're a customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.\u003C\/p\u003E", "lang_code": "en-US"}