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Head of External Communications

2 months ago

San Francisco, California, United States Postman Full time
About the Role

We are seeking a seasoned professional to lead our external and internal communication strategies as the Head of External Communications & Engagement at Postman. As a key member of our leadership team, you will be responsible for amplifying our brand presence, fostering a culture of open communication, and driving engagement across various regions.

Key Responsibilities
  • Develop and Implement Communication Strategies: Create and oversee the implementation of a comprehensive communication strategy that aligns with Postman's vision and business goals.
  • Lead a Team of Communication Professionals: Lead a team of communication experts to create compelling content, campaigns, and initiatives that enhance Postman's brand image and engagement.
  • Cross-Functional Collaboration: Collaborate with cross-functional teams to ensure consistent messaging across all platforms, including PR, marketing, HR, and product teams.
  • Internal Communication Initiatives: Drive internal communication initiatives that foster a transparent, inclusive, and engaged work environment.
  • Metrics and Analysis: Monitor and analyze communication metrics to gauge the effectiveness of strategies and campaigns, making data-driven decisions for continuous improvement.
  • External Partnerships: Engage with external partners, media, and stakeholders to amplify Postman's voice in the industry.
  • Industry Trends and Best Practices: Stay updated with the latest communication trends and best practices, ensuring that Postman remains at the forefront of innovative communication.
About You
  • Education: A Bachelor's degree in Communication, Journalism, Public Relations, or a related field from an accredited university.
  • Experience: Proven experience in a senior communication role, preferably in the tech industry.
  • Skills: Exceptional written and verbal communication skills, strong leadership skills, and proficiency in using various communication tools and platforms.
  • Adaptability: Ability to work collaboratively with diverse teams and adapt communication strategies to cater to a global audience.
  • Strategic Thinking: A strategic thinker with a creative mindset, always looking for innovative ways to drive engagement and brand presence.
Our Values

At Postman, we value transparency, honest communication, and a culture of inclusivity. We believe in delivering the best products and services to our customers, and we are committed to creating a workplace that is diverse, equitable, and inclusive.