HVAC Operations Manager

24 hours ago


Silver Spring, Maryland, United States gpac Full time
Job Title: HVAC Operations Manager

We are seeking a highly skilled and experienced HVAC Operations Manager to join our team at GPAC. As a key member of our organization, you will be responsible for overseeing the day-to-day operations of our HVAC services, ensuring the highest level of quality and customer satisfaction.

Key Responsibilities:
  • Directly supervise and coach a team of HVAC technicians to ensure optimal performance and customer satisfaction.
  • Recruit, hire, and train new personnel to meet the growing demands of our business.
  • Review and optimize technician schedules to ensure efficient use of resources and minimize downtime.
  • Oversee the implementation of field service tools and technologies to improve productivity and customer experience.
  • Review daily work reports and start-up submissions to ensure accuracy and completeness.
  • Manage the warranty process and filter warranty requests from contractors to ensure timely resolution.
  • Communicate effectively with service technicians, factories, and end-users to resolve issues and ensure customer satisfaction.
Requirements:
  • 20+ years of experience as an HVAC Operations Manager in residential and commercial settings.
  • Strong understanding of HVAC functions and systems.
  • Excellent leadership skills and a strong work ethic.
  • Excellent communication and interpersonal skills.
  • A stable work history and background.

We offer a competitive compensation package, including health insurance, dental insurance, 401(k), paid time off, vision insurance, and 401(k) matching. If you are a talented and experienced HVAC Operations Manager looking for a new challenge, please apply today.

GPAC is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.



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