Assistant Community Manager

1 week ago


Los Angeles, California, United States FAM Residential Inc. Full time
{"title": "Assistant Community Manager", "description": "Job Summary

FAM Residential Inc. is a national leader in multi-family housing, committed to creating value and honoring commitments to our residents, partners, and associates.

The Assistant Community Manager plays a crucial role in supporting the leadership of community leasing processes and operations. This position is responsible for motivating community staff members to provide exceptional service to residents and maintain a high level of resident satisfaction.

Key Responsibilities:

  • Assist the Community Manager in overseeing the leasing team and service team.
  • Support Leasing Associates in the leasing of apartments and ensure compliance with Fair Housing guidelines.
  • Contribute to the lease renewal process and post rental collections.
  • Manage accounting functions, including bank deposits and payable processing.
  • Meet regularly with the Community Manager and Regional Manager to discuss community performance.
  • Conduct market surveys and recommend pricing changes.
  • Maintain and update resident lease files and computer records.
  • Process notices to vacate and manage delinquency/file evictions as necessary.
  • Field resident concerns and coordinate resolution with the Community Manager or other team members.

Requirements:

  • High school or GED degree and equivalent professional experience.
  • Previous leasing experience preferred.
  • Previous experience in bookkeeping or collections a plus.
  • Strong interpersonal skills, ability to get along with diverse personalities, and a professional image.
  • Strong time management skills and ability to multi-task.
  • Ability to provide exceptional customer service and clearly communicate orally and in writing.

FAM Residential Inc. is an Equal Opportunity Employer, committed to Diversity, Equity, and Inclusion throughout all aspects of our organization.

", "lang_code": "en"}

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