Dental Office Operations Coordinator
3 weeks ago
Job Summary
We are seeking a dedicated and experienced Patient Care Specialist with a background in dental office operations to join our client in a temp to hire role. This position requires delivering top-notch customer service and having a solid understanding of dental procedures and terminologies.
- Record accurate and detailed information about the type of implants needed, ensuring the final product meets patient needs and requirements.
- Handle phone calls, emails, professionally, promptly, and courteously, addressing patient inquiries and concerns.
- Assist in coordinating billing and insurance processes, ensuring seamless communication with patients and healthcare providers.
- Maintain a clean and organized front office area, providing a comfortable and welcoming environment for patients.
- Handle confidential patient information in compliance with HIPAA regulations, upholding patient trust and confidentiality.
Requirements
- High school diploma or equivalent; additional education in dental office management or related field is beneficial.
- Minimum of 1 year of experience in a dental office or healthcare setting with a focus on customer service.
- Proficient in using the Microsoft Office Suite, including Word, Excel, and Outlook.
- Exceptional interpersonal skills, enabling effective communication with patients, colleagues, and dental professionals.
- Strong organizational skills and attention to detail, with the ability to multitask and manage priorities efficiently.
- Knowledge of dental terminology, facilitating accurate record-keeping and patient communication.
- Compassionate and empathetic approach to patient care, addressing their concerns and resolving issues professionally.
- Problem-solving skills to address patient concerns and resolve issues effectively.
- Ability to work collaboratively as part of a team, supporting the success of the dental practice.
About the Role
This temp to hire opportunity offers a competitive salary range of $18.00 - $18.00 per hour, commensurate with experience. As a valued member of our client's team, you will contribute to delivering exceptional patient care and support the growth of the dental practice.
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