Customer Service Representative
3 weeks ago
Overview:
At Massage Envy Cordova, we're passionate about helping others feel their best. As a Customer Service Associate, you'll play a key role in delivering an exceptional experience for our clients and growing our member base.
Perks & Pay:
- Competitive base pay plus bonuses and incentives
- Employer-paid healthcare, including medical, dental, and vision plans
- Matching 401(k)
- Paid time off for full-time employees
- Employee Assistance Program
- In-depth product and service training
- 20% off all products
Day-to-Day:
- Provide outstanding customer service and help everyone feel valued and understood
- Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
- Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
- Help grow and retain a client base both in-person and through phone/email outreach
Culture & Support:
- Trained leadership that is invested in your success
- Award programs, like Sales Associate of the Year
- A caring community that strives to celebrate individuality and share knowledge
If you're ready to join a growing community with experienced professionals who share your passion, we can't wait to meet you.
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