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Sales and Customer Service Leader

2 months ago

Milton, Massachusetts, United States Pike Nurseries Full time

About the Role:

Pike Nurseries is seeking a highly skilled and experienced Retail Management Professional to join our team. As a key member of our retail operations, you will be responsible for leading our store teams to deliver exceptional customer service and drive sales growth.

Key Responsibilities:

  • Lead and manage store teams to achieve sales targets and customer satisfaction goals
  • Develop and implement effective sales strategies to drive revenue growth
  • Manage store operations, including inventory management, visual merchandising, and store maintenance
  • Collaborate with regional managers to align store goals with company objectives
  • Provide exceptional customer service and resolve customer complaints in a timely and professional manner

Requirements:

  • 3+ years of retail management experience, preferably in a garden center or nursery environment
  • Proven track record of driving sales growth and improving customer satisfaction
  • Strong leadership and team management skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment