Director, Account Management Lead

3 weeks ago


Atlanta, Georgia, United States MasterCard Full time
Overview:

The Director - Acquiring Channel Management is a key role in the U.S. market as we continue to expand merchant acceptance and the utilization of Mastercard products and services to the acceptance community. This individual serves as an acquiring SME both internal & external to the Mastercard organization. The role will be a combination of account management and business development - with a primary focus on deepening Mastercard's relationship throughout the enterprise to ensure the optimization and full utilization of Mastercard services within assigned accounts.

Key Responsibilities:

  • Develop and execute market acquiring channel strategy to enhance Mastercard's revenue and relationships across all managed customers and drive all acceptance development sales activity and solutions sales with acquiring partners
  • Identify opportunities for increased penetration and utilization of Mastercard products and services across the assigned accounts and develop corresponding account engagement plans and account strategy to deliver on in-year Services targets
  • Sell and optimize Services usage within assigned accounts, ensuring managed customers are fully utilizing Mastercard services, including cyber and intelligence, data services, open banking and Send capabilities
  • Leverage strong relationships with C-suite executives across the managed account base to achieve strategic Mastercard priorities and drive strong business case development & ROI analysis for partner/business case investments
  • Coordinate business/partnership development efforts with appropriate Mastercard business partners in Global Products & Solutions, Mastercard Technologies, Law & Franchise Integrity, Risk Management, etc., to ensure cross-functional alignment and maximum support for managed customers

Requirements:

  • Proven track record in business development and relationship management, particularly with C-suite executives
  • Strong analytical skills with the ability to develop compelling business cases and ROI analyses
  • Exceptional coordination skills to align cross-functional teams
  • Experience in selling and optimizing technology and data services
  • Excellent communication and negotiation skills

Preferred Attributes:

  • Strategic thinker with a proactive approach to business development
  • Results-driven with a focus on achieving and exceeding targets
  • Collaborative mindset with the ability to work effectively across teams
  • Innovative and adaptable, with a keen interest in industry trends and advancements


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