Restoration Team Leader

2 weeks ago


Dudley, Pennsylvania, United States SERVPRO of Chesterfield, Richmond, Chesapeake, and Hampton Full time
Job Overview

SERVPRO of Chesterfield, Richmond, Chesapeake, and Hampton is seeking a Restoration Team Leader to join our dedicated workforce.


Benefits

We offer a comprehensive benefits package that includes:

  • Competitive salary
  • Exceptional benefits
  • Opportunities for career advancement
  • Professional growth and training

For over 35 years, we have been a vital part of our community, expanding our services in the Chesapeake, Newport News, and Arlington areas. As a family-owned and operated business, we pride ourselves on our reputation as one of the largest and most respected disaster restoration firms on the East Coast. Despite our growth, we maintain a close-knit, family-oriented culture focused on assisting individuals through their fire and water emergencies.


Role Responsibilities

As a front-line representative of the SERVPRO brand, the Restoration Team Leader is responsible for upholding our commitment to customer service. This includes:

  • Coordinating and executing production tasks as planned while ensuring quality standards are met
  • Overseeing customer interactions and ensuring high levels of satisfaction, as reflected in online feedback
  • Providing clear guidance to restoration technicians and supervising their work
  • Maintaining detailed and accurate job documentation to support the services rendered
  • Managing labor and materials used on assigned projects
  • Communicating project updates and issues with the restoration project manager and office staff

Additional Duties
  • Adhering to all OSHA safety regulations
  • Safeguarding company assets by properly utilizing equipment and materials
  • Training and mentoring restoration technicians

Qualifications
  • Valid driver's license
  • High school diploma or GED (preferred)
  • A minimum of 1 year of experience in cleaning, restoration, or construction
  • IICRC certification is a plus, but not mandatory

Skills and Physical Requirements
  • Ability to regularly lift up to 50 pounds, and occasionally up to 100 pounds with assistance
  • Capability to climb ladders and work at elevated heights, as well as in confined spaces
  • Ability to repetitively push, pull, lift, and carry objects
  • Comfortable working with cleaning agents
  • Must successfully pass a background check in accordance with applicable laws

Each SERVPRO Franchise is Independently Owned and Operated.



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