Restoration Team Leader
2 weeks ago
SERVPRO of Chesterfield, Richmond, Chesapeake, and Hampton is seeking a Restoration Team Leader to join our dedicated workforce.
Benefits
We offer a comprehensive benefits package that includes:
- Competitive salary
- Exceptional benefits
- Opportunities for career advancement
- Professional growth and training
For over 35 years, we have been a vital part of our community, expanding our services in the Chesapeake, Newport News, and Arlington areas. As a family-owned and operated business, we pride ourselves on our reputation as one of the largest and most respected disaster restoration firms on the East Coast. Despite our growth, we maintain a close-knit, family-oriented culture focused on assisting individuals through their fire and water emergencies.
Role Responsibilities
As a front-line representative of the SERVPRO brand, the Restoration Team Leader is responsible for upholding our commitment to customer service. This includes:
- Coordinating and executing production tasks as planned while ensuring quality standards are met
- Overseeing customer interactions and ensuring high levels of satisfaction, as reflected in online feedback
- Providing clear guidance to restoration technicians and supervising their work
- Maintaining detailed and accurate job documentation to support the services rendered
- Managing labor and materials used on assigned projects
- Communicating project updates and issues with the restoration project manager and office staff
Additional Duties
- Adhering to all OSHA safety regulations
- Safeguarding company assets by properly utilizing equipment and materials
- Training and mentoring restoration technicians
Qualifications
- Valid driver's license
- High school diploma or GED (preferred)
- A minimum of 1 year of experience in cleaning, restoration, or construction
- IICRC certification is a plus, but not mandatory
Skills and Physical Requirements
- Ability to regularly lift up to 50 pounds, and occasionally up to 100 pounds with assistance
- Capability to climb ladders and work at elevated heights, as well as in confined spaces
- Ability to repetitively push, pull, lift, and carry objects
- Comfortable working with cleaning agents
- Must successfully pass a background check in accordance with applicable laws
Each SERVPRO Franchise is Independently Owned and Operated.
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