Customer Service Representative

1 week ago


Hendersonville, North Carolina, United States CVS Health Full time

At CVS Health, we're committed to helping our customers navigate the complexities of healthcare. As a Customer Service Representative, you'll play a critical role in delivering exceptional customer experiences across phone, email, and online chat. Your expertise in CVS's digital platforms will enable you to drive digital adoption and serve as a customer advocate. You'll work collaboratively with our team to resolve customer issues, provide personalized support, and help customers make informed decisions about their health. Key responsibilities include:

* Providing timely and effective support to customers through various channels
* Utilizing CVS's online, mobile, and social media platforms to drive digital engagement and customer satisfaction
* Collaborating with colleagues to resolve complex customer issues and improve overall customer experience

If you're passionate about delivering exceptional customer experiences and have a knack for problem-solving, we encourage you to apply for this exciting opportunity. As a CVS Health Customer Service Representative, you'll have the chance to make a meaningful impact on the lives of our customers and contribute to the success of our organization.



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