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Customer Service Representative
2 months ago
Job Title: Customer Service Representative
Job Summary:
We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Petro Services, Inc. As a Customer Service Representative, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized store environment.
Responsibilities:
* Greet all customers and answer questions in a friendly and professional manner
* Scan and process customer transactions accurately and efficiently
* Prepare and maintain food service products and coffees
* Know, understand, and follow all cash-handling and credit card policies
* Stock merchandise and service products such as napkins, coffee cups, etc.
* Perform housekeeping and cleaning tasks, both inside and outside
* Know and understand emergency fuel procedures
* Assist with inventory and putting away orders
Requirements:
* 18+ years of age
* Outgoing and friendly demeanor
* Excellent communication in English (hear, speak, read, & write)
* Safely lift 55 lbs. and carry short distances
* Stand and walk for 8+ consecutive hours
* Climb a step stool, reach with arms above head, grasp with hands, bend, and crouch
* Use hands bilaterally and unilaterally
* Accurately select options from a touch-screen monitor
* Accurately count US currency and make change
* Ability to work in cold temperatures for short periods (while stocking coolers)
* Great teamwork and customer service
* Pass a pre-employment drug screening
Shifts: Morning/Afternoon/Overnight
This is a Drug-Free Workplace.
About Us:
Petro Services, Inc. operates Mountain Energy convenience stores throughout Western North Carolina.
Benefits:
* Medical, Dental, Vision, & Life Insurance (F/T)
* Paid Vacation, Holidays, & Sick Leave (F/T)
* Employee Bonus Programs
* Tuition Reimbursement
* 401(k) Retirement Savings with Company Match
* Career Growth Opportunities
We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.
