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Customer Service Representative

2 months ago

Hendersonville, North Carolina, United States Staff My Agency Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our staff, you will be responsible for providing exceptional service to our existing customer base and selling insurance products to new customers.

Key Responsibilities:

  • Establish and maintain strong relationships with customers through regular communication and follow-up.
  • Provide prompt, accurate, and friendly customer service, including responding to inquiries and resolving issues related to insurance policies.
  • Use a customer-centric approach to educate customers about insurance options and provide personalized recommendations.
  • Maintain accurate records and reports to ensure seamless communication with customers and internal stakeholders.

Requirements:

  • Active Property and Casualty license
  • Excellent interpersonal and communication skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong organizational and problem-solving skills
  • Ability to learn and adapt to new systems and technologies
  • Commitment to providing exceptional customer service and driving business growth

What We Offer:

  • Competitive salary and commission structure
  • Opportunities for career advancement and professional growth
  • Collaborative and dynamic work environment
  • Comprehensive training and support to ensure success

About Us:

Staff My Agency is a leading provider of insurance services, dedicated to delivering exceptional customer experiences and driving business growth. We are committed to fostering a culture of excellence, innovation, and teamwork, and we are seeking like-minded individuals to join our team.