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Customer Service Representative

2 months ago


Hendersonville, North Carolina, United States EMERGEORTHO, P.A. Full time
Position Overview

As a Customer Service Representative at EMERGEORTHO, P.A., you will play a crucial role in ensuring a seamless communication experience for our clients.

Key Responsibilities
  • Utilization of Management Software: Leverage advanced practice management software to efficiently execute designated tasks.
  • Primary Communication Resource: Act as the main point of contact for all incoming inquiries, providing exceptional service.
  • Call Direction: Accurately route all incoming calls to the appropriate personnel or department based on the information gathered from the caller.
  • Follow-Up: Ensure timely return of calls to maintain high levels of customer satisfaction.
Qualifications

The ideal candidate will possess strong communication skills and a commitment to delivering excellent service in a healthcare environment.

Join Our Team

Become a vital part of EMERGEORTHO, P.A. and contribute to our mission of providing outstanding patient care through effective communication and support.