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Customer Service Representative
2 months ago
As a Customer Service Representative at EMERGEORTHO, P.A., you will play a crucial role in ensuring a seamless communication experience for our clients.
Key Responsibilities- Utilization of Management Software: Leverage advanced practice management software to efficiently execute designated tasks.
- Primary Communication Resource: Act as the main point of contact for all incoming inquiries, providing exceptional service.
- Call Direction: Accurately route all incoming calls to the appropriate personnel or department based on the information gathered from the caller.
- Follow-Up: Ensure timely return of calls to maintain high levels of customer satisfaction.
The ideal candidate will possess strong communication skills and a commitment to delivering excellent service in a healthcare environment.
Join Our TeamBecome a vital part of EMERGEORTHO, P.A. and contribute to our mission of providing outstanding patient care through effective communication and support.