Healthcare Access Coordinator

2 weeks ago


Des Moines, Iowa, United States Broadlawns Medical Center Full time

Broadlawns Medical Center serves as a comprehensive healthcare facility that encompasses an acute care hospital, various primary and specialty care clinics, urgent care, and emergency services, along with laboratory, radiology, dental, and both inpatient and outpatient mental health services. Our institution is committed to accepting all insurance types, and our dedication to healthcare quality has earned us a Level 3 rating from the National Committee for Quality Assurance, the highest standard for a medical delivery model.

As a vital safety net hospital, our patients are our top priority. With a dedicated workforce of over 160 physicians and 1,600 staff members, Broadlawns Medical Center guarantees that our community receives high-quality healthcare that is both coordinated and compassionate, while also being cost-effective. We pride ourselves on offering our employees a comprehensive benefits package and a supportive work environment.

Position Overview: Patient Access Specialist

The Patient Access Specialist plays a crucial role in managing all aspects of patient access, which includes registering patients, determining the appropriate financial classification, collecting necessary insurance details, and scheduling appointments while upholding departmental quality standards. Additionally, the specialist is tasked with conducting symptom and temperature screenings for visitors to the hospital.

This position operates on a PRN basis, with scheduling determined by operational needs.

Required Qualifications

  • High school diploma or equivalent
  • Minimum of one year of clerical experience
  • Proficiency in computer usage
  • Previous experience in patient registration within a medical environment is preferred

Benefits for Full-Time and Part-Time Employees

  • Retirement plan - IPERS
  • Educational assistance
  • Employee health and wellness programs
  • Paid time off (PTO)
  • Complimentary parking
  • Health insurance options
  • Supplemental insurance plans
  • 529 College Savings Plan
  • And additional benefits


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