Trust and Safety Director

6 days ago


Augusta, Maine, United States Centro Full time
Job Title: Trust and Safety Manager

We are seeking a highly skilled Trust and Safety Manager to join our team at Centro. As a key member of our organization, you will be responsible for ensuring the integrity and safety of our platform.

Key Responsibilities:
  • Content Compliance: Develop and implement content compliance policies and guidelines, monitor and review content to ensure it meets platform standards, and conduct regular audits to ensure compliance.
  • Regulatory Compliance: Stay up-to-date on relevant laws and regulations, implement processes to ensure compliance, and work with legal counsel to interpret and apply regulations.
  • Risk Management: Identify potential risks related to content and regulatory compliance, develop strategies to mitigate them, and investigate and respond to incidents related to non-compliance or safety concerns.
  • Team Management: Lead and manage a team of trust and safety specialists, provide training and support, and collaborate with other teams to address compliance and safety issues.
Requirements:
  • 4+ years of managerial experience in a management role, with a demonstrated ability to lead and develop a high-performing team.
  • Minimum of 2 years of experience in trust and safety, content moderation, compliance, or a related field, preferably within the online entertainment industry or similar.
  • Strong analytical skills, excellent communication and interpersonal skills, and the ability to handle sensitive and confidential information with discretion.
  • Experience with Jira and Confluence, and fluency in English, spoken and written.
Perks and Benefits:
  • Regular feedback and growth opportunities, including an annual review and salary increase based on results.
  • Target bonus based on yearly salary.
  • Employee Group Insurance, paid vacation, personal days, and sick days, Birthday day off, gym/fitness allowance, home office allowance, global remote work benefit, RRSP employer contribution, and education allowance.


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