Sales Representative

1 week ago


Lakewood, New Jersey, United States Beacon Flooring Full time
Job Overview

Beacon Flooring is seeking a highly motivated and customer-focused Retail Salesperson to join our team. As a key member of our sales team, you will be responsible for driving company revenue by selling carpet and flooring materials in a retail setting.

Key Responsibilities:

  • Customer Engagement: Welcome and identify customer needs, providing exceptional customer service to ensure a positive shopping experience.
  • Product Knowledge: Explain products and services to customers, highlighting the benefits and features of our flooring solutions.
  • Sales Process: Handle the selling process from greeting to closing, ensuring a smooth and efficient transaction.
  • Order Management: Enter and process customer orders accurately and efficiently.
  • Installation Coordination: Schedule installations with the back office and customer, ensuring timely and successful installations.
  • Customer Resolution: Investigate and resolve customer complaints in a professional and timely manner.

Requirements:

  • Experience: Previous experience in carpet/flooring sales or a related home improvement field is required.
  • Skills: Ability to thrive in a fast-paced environment, build rapport with customers, and possess excellent written and verbal communication skills.
  • Negotiation: Strong negotiation skills are essential to drive sales and meet customer needs.


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