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Forward Deployed Technical Expert

2 months ago

New York, New York, United States FlowX Full time

Job Summary

FlowX is a leading provider of AI-powered application modernization solutions, dedicated to expediting the digital transformation journey for global financial institutions. Through its innovative solutions, clients realize swift ROI, substantial cost savings, and unlock new revenue opportunities.

Mission

As a Forward Deployed Technical Expert, your role is to provide hands-on technical guidance and support to clients and their implementation partner personnel throughout the entire client life-cycle. You will closely collaborate with the Business Analysis teams in order to gain a global understanding of the FlowX platform, build business processes, perform testing and debugging, manage releases and configure integrations with Front End & Back End.

Key Responsibilities

  • Provide technical guidance and advice to clients and their implementation partner personnel throughout the entire project life-cycle.
  • Demonstrate excellent problem-solving and troubleshooting skills to address technical issues promptly. Collaborate with clients, partners, and internal teams to resolve complex technical challenges.
  • Stay in touch with the clients and partner delivery teams, and collect feedback and challenges. Proactively identify opportunities for improvements and product enhancements.
  • Participate as a subject matter expert during in-class training sessions to clients and partners, enabling them to effectively use the FlowX platform. Ensure clients are becoming self-sufficient in FlowX capabilities and best practices.
  • Develop and maintain development frameworks and standards, error handling mechanisms and best practices to be shared across configuration teams.
  • Participate in defining the check lists and projects health check procedures and is in charge of running on a regular basis audit reports to highlight the project health-check.

Requirements

  • Minimum 3 years of experience in a technical role, such as JAVA developer or a BPMN 2.0 platform configurator.
  • Good understanding of software development principles.
  • Experience with JSON in REST, HTTP/HTTPS class, like postman.
  • Familiarity with the architecture principles, APIs, and integrations.
  • Excellent problem-solving and troubleshooting skills.
  • Ability to communicate complex technical concepts to non-technical stakeholders.
  • Fluency in English.

What's in it for you

  • Joining a product company in such early stages means you are invited to leave a print on the evolution of both the business and the product.
  • Involvement in international accounts throughout the expansion of the company.
  • Direct involvement in further building the team & the culture.
  • Early-stage equity package to be considered.