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Laboratory Operations Manager

2 months ago

Clarksville, Tennessee, United States Shyft6 Full time
Job Summary:

The Routine Clinical Laboratory Manager is responsible for ensuring the smooth operation of the laboratory, including On Time Performance (OTP), Turnaround Time (TAT), and Quality metrics. This role requires strong leadership and communication skills to effectively manage laboratory personnel and ensure compliance with applicable regulations.

Key Responsibilities:
  • Supervise technical and non-technical laboratory staff to ensure accurate and timely testing.
  • Manage laboratory operations, including budgeting, materials, and supplies.
  • Maintain effective communication with Sales and Leadership about laboratory operations.
  • Ensure each employee has clear direction and is compliant with laboratory, safety, and company policies.
  • Collaborate with HR to resolve employee complaints and issues.
  • Ensure proper communication to laboratory personnel regarding changes to protocol or company policies.
  • Document competency assessments and maintain compliance documentation.
  • Assist with training and completion of competency assessments for laboratory personnel.
  • Accountable for supply management, monthly operating reviews, equipment maintenance/calibrations, and adherence to QMR standards and reporting.
  • Track and review incident reports and issues related to compliance within the laboratory.
  • Ongoing assessment and modification of staffing/schedules compared to volume to achieve KPIs and align with overall business objectives.
Qualifications:
  • Bachelor's Degree in a chemical, physical, biological, or clinical laboratory science, required.
  • MS or PhD in chemical, biological, medical technology, or clinical laboratory science is preferred.
  • 2 years previous supervisory experience required.
  • Doctoral degree in medical laboratory, clinical laboratory science, chemical, or biological science with 1 year training and experience in the respective specialty; OR
  • Master's degree in medical technology, clinical laboratory science, or chemical, or biological science and 2 years training and experience in high complexity testing in the respective specialty; OR
  • Bachelor's degree in medical technology, clinical laboratory science, or chemical, or biological science and 4 years training and experience in high complexity testing in the respective specialty.
  • Broad understanding of hematology coagulation, routine chemistry, immunoassay.
  • Comprehensive understanding of QA/QC to ensure precision and accuracy of results.
Competencies/Skills:
  • Knowledge of clinical laboratory services.
  • Technical knowledge to monitor lab operations.
  • Ability to communicate effectively both orally and in writing.
  • Ability to work independently and strong attention to detail.
  • Strong problem-solving skills with the ability to implement solutions when issues arise.
Certifications/Licenses:
  • Medical Technologist certification from AAB focusing in Molecular Diagnostics or other equivalent certification (AMT, ABB, etc), preferred.
  • Clinical Laboratory Scientist (CLS) or Clinical Microbiologist Scientist License (CMSL), preferred.
Language:

English