Laboratory Operations Manager

3 days ago


Clarksville, Tennessee, United States HealthTrackRx Full time
Job Summary:

The General Laboratory Supervisor is responsible for ensuring that samples are tested promptly, accurately, and proficiently, while adhering to applicable CAP and CLIA regulations.

Key Responsibilities:
  • Provide day-to-day processing supervision of high complexity test performance by testing personnel.
  • Ensure each employee has the necessary tools and supplies to complete their job in an efficient high-quality manner.
  • Ensure proper communication to technical lab upon any changes to protocol or company policies.
  • Monitor test analyses and specimen examinations to ensure that acceptable levels of analytic performance is maintained.
  • Assist in training and documenting competency assessment of all laboratory employees in compliance with regulating bodies (CAP, CLIA, etc.).
  • Collaborate with the Quality Analyst on writing, updating, and maintaining SOP manual.
  • Perform sample processing, performing under blood.
  • Continuously monitor and develop workflow processes as needed to ensure timely turnaround, efficiency, and quality of specimen processing.
  • Provide technical oversight to lab personnel who perform testing procedures.
  • Strong understanding of procedures, SOPs, QC/controls to ensure accurate and valid data is reported.
  • Identify problems that may adversely affect testing performance or reporting of results by immediately taking appropriate action.
  • Support menu validations and additional duties as required (i.e. validations, AMR, lot to lot verifications, internal audits, document control).
  • Ability to perform basic accessioning in pre-analytical operations as needed: requirements for Patient Identifiers (PID), auditing and communicating client manifest issues, identifying specimens categorized as non-compliant, acceptance/rejection of patient specimens, and creating cases or exceptions and send out orders.
Qualifications:
  • Education: BS degree in clinical laboratory science, medical technology, or chemical, physical, or biological science.
  • Competencies/Skills: Knowledge of clinical laboratory services, technical knowledge to monitor lab operations, strong verbal and written communication skills, ability to work independently and strong attention to detail, strong problem-solving skills.
  • Experience: 1-year previous leadership experience required, 2-4 years hematology, coagulation, routine chemistry, and immunoassay experience.


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