Hotel Operations Manager

2 days ago


Clarksville, Tennessee, United States Marriott Full time
Job Title: General Manager

We are seeking a dynamic and experienced General Manager to lead our team and oversee daily operations at our Courtyard by Marriott Clarksville property.

Key Responsibilities:
  • Lead and motivate a dedicated team to deliver outstanding guest service and achieve high satisfaction scores.
  • Oversee all aspects of hotel operations, including front desk, housekeeping, maintenance, and food and beverage services.
  • Develop and implement strategies to maximize revenue and profitability while maintaining high standards of guest satisfaction.
  • Ensure cohesive collaboration across departments to deliver a seamless guest experience.
  • Manage the bistro or restaurant outlet, ensuring high-quality food and beverage service and a positive dining experience.
  • Monitor and analyze guest feedback, addressing issues promptly and implementing necessary improvements.
  • Foster a positive work environment that promotes teamwork, professional development, and employee retention.
  • Ensure compliance with Marriott standards and local regulations, including health and safety requirements.
Qualifications:
  • Proven experience in hotel management, with a strong understanding of hotel operations and guest service.
  • Prior hotel management experience is preferred, but a solid background in hotel operations is required.
  • Exceptional leadership and team management skills, with a focus on creating a positive work environment.
  • Excellent communication and interpersonal skills to effectively interact with guests and employees.
  • Strong problem-solving abilities and the capacity to handle guest complaints with professionalism and empathy.
  • Proficiency in Fosee, GXP, and MGS.
Why Join Us:

Competitive salary and benefits package.

Opportunity to make a meaningful impact on guest and employee satisfaction.

Supportive and collaborative work environment.

If you are a passionate leader with a commitment to excellence and a proven track record in the hospitality industry, we invite you to apply for this exciting opportunity.


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