Fitness Club Staff Member
5 days ago
We are seeking a highly motivated and enthusiastic Membership Experience Coordinator to join our team at Planet Fitness. As a key member of our staff, you will be responsible for delivering exceptional customer service and ensuring that our members have an outstanding experience every time they visit our gym.
Key Responsibilities
- Create a positive member experience by providing superior customer service.
- Handle all front desk activities, including checking members into the system and responding to member inquiries.
- Assist with new member sign-ups and facilitate updates to member accounts.
Requirements
- 2+ years of customer service experience.
- Excellent communication and interpersonal skills.
- Able to work a flexible schedule, including evenings and weekends.
- High school diploma or equivalent required.
What We Offer
- Competitive salary: $35,000 - $45,000 per year.
- Opportunity for advancement within the company.
- Free membership and access to our state-of-the-art facilities.
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