Service Manager

2 days ago


Bloomingdale, Georgia, United States Arrow Exterminators Full time
About Arrow Exterminators

Arrow Exterminators is a family-owned and operated business with a rich history dating back to 1964. We have grown rapidly over the years and now serve 12 states across the United States. Our commitment to quality and customer satisfaction has earned us a reputation as one of the leading pest and termite control companies in the country.

Job Summary

We are seeking a highly skilled and experienced Service Manager to oversee all aspects of our Service Center operations. As a key member of our team, you will be responsible for managing revenue, sales, profit, human resource activities, training, and compliance. Your primary goal will be to ensure uncompromised service to our customers and team members while upholding our company's Vision, Mission, and Core Values.

Responsibilities
  • Manage and oversee all aspects of Service Center operations, including revenue, sales, profit, and human resource activities.
  • Ensure effective communication and conflict resolution with team members and customers.
  • Provide coaching, training, and support to technicians to ensure they have the necessary skills and knowledge to perform their duties.
  • Assist the Branch Manager in achieving monthly performance goals.
  • Operate internal applications and software, including Paycom, PestPac, Applicant Pro, Outlook, Word, Excel, PowerPoint, and other web-based portals.
  • Proven track record in achieving sales results and multitasking.
  • Strong organizational skills and ability to work a 40-hour minimum work week.
  • Accessible after hours, including weekends and holidays.
  • Possess a current Driver's License and meet company driving standards.
Requirements
  • Industry experience preferred.
  • Demonstrated leadership abilities and effective verbal and written communication skills.
  • Conflict resolution and ability to operate internal applications and software.
  • Proven track record in achieving sales results and multitasking.
  • Strong organizational skills and ability to work a 40-hour minimum work week.
  • Accessible after hours, including weekends and holidays.
  • Possess a current Driver's License and meet company driving standards.
What We Offer

We offer a competitive compensation package, a robust benefits program, and a family-oriented company culture. Our team members enjoy a company vehicle, generous time off, 11 paid holidays, 401(k) with company match, Roth IRA, medical, dental, and vision insurance, high-deductible HSA, telemedicine, disability, cancer, and accident insurance, health and wellness suite, and company-paid plus additional optional life insurance.

How to Apply

If you are a motivated and experienced professional looking for a new challenge, please fill out our initial 3-minute, mobile-friendly application. We look forward to reviewing your information and discussing this opportunity further.


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