Customer Service Representative

2 days ago


Bloomingdale, Georgia, United States AmeriCold Logistics Full time
Job Summary

Americold Logistics is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to inquiries, processing orders, and handling complaints in a prompt, courteous, and efficient manner.

Key Responsibilities
  • Respond to Customer Inquiries: Respond to all customer inquiries and complaints concerning work-orders, shipments, inventory counts, etc.
  • Report Customer Feedback: Report customer feedback to management.
  • Act as Liaison: Act as liaison between customer and warehouse for account administration, customer, and office for invoicing and credit changes.
  • Generate Paperwork: Generate all paperwork/information required for customer work orders including checking on special requests, expediting orders where necessary, tracking orders and post inventory records.
  • Assure Proper Invoicing: Assure proper invoicing of accounts by verifying computer-generated invoices.
  • Provide Clerical Support: Provide clerical support including overseeing all paperwork associated with orders, maintaining corresponding files, answering phones, operating office equipment/computers needed to perform duties, greeting visitors.
  • Schedule Loads: Schedule loads as required.
  • Maintain Updated Reports: Maintain updated reports to ensure all loads are empty and closed.
  • Resolve Refused Product: Resolve refused product, over, short and damaged (OS&D) orders.
  • Follow Attendance Policy: Follow attendance policy, show up for work on time and ready to work assigned shift.
Requirements
  • High School Diploma or Equivalent: High school diploma or general education degree (GED).
  • 0-2 Years of Related Work Experience: 0-2 years of related work experience.
Preferred Qualifications
  • Ability to Work in a Fast-Paced Environment: Ability to work in a fast-paced environment.
  • Ability to Handle Multiple Tasks: Ability to handle multiple tasks at the same time.
  • Flexibility and Initiative: Flexibility and initiative.
  • Experience Working with Challenging Customers: Experience working with challenging customers.
  • Excellent Communication Skills: Excellent communication skills.
  • Strong Problem-Solving Skills: Strong problem-solving skills.
  • Knowledge of Warehouse Management Systems: Knowledge of Warehouse Management Systems.
  • Knowledge of Microsoft Office Suite: Knowledge of Microsoft Office Suite.
Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



  • Bloomingdale, Georgia, United States Arrow Exterminators Full time

    About UsArrow Exterminators is a family-owned and operated business with a rich history dating back to 1964. We have grown rapidly over the years and now have the privilege of servicing 12 states. Our commitment to quality and customer satisfaction has earned us a reputation as one of the leading pest and termite control companies in the United States.Our...


  • Bloomingdale, Georgia, United States Freeway Insurance Services America LLC Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Insurance Sales Agent to join our team at Freeway Insurance Services America LLC. As an Insurance Sales Agent, you will be responsible for assessing customer needs, advising clients on coverage options, and providing excellent customer service.Key ResponsibilitiesAssess Customer Needs: Meet...


  • Bloomingdale, Georgia, United States Freeway Insurance Services America LLC Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Insurance Sales Agent to join our team at Freeway Insurance Services America LLC. As an Insurance Sales Agent, you will be responsible for selling insurance policies to customers and providing exceptional customer service.Key ResponsibilitiesSales and Customer Service: Meet with customers to...


  • Bloomingdale, Georgia, United States Freeway Insurance Services America LLC Full time

    Job SummaryFreeway Insurance Services America LLC is seeking a highly motivated and customer-focused Insurance Sales Agent to join our team. As an Insurance Sales Agent, you will be responsible for assessing customer needs, advising clients on coverage options, and providing excellent customer service.Key Responsibilities:Assess customer needs and provide...


  • Bloomingdale, Georgia, United States Roofcrafters Roofing Full time

    Job SummaryWe are seeking a highly skilled and organized Client Experience Representative to join our team at RoofCrafters Roofing LLC. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Customer Service: Respond to customer inquiries, resolve issues,...


  • Bloomingdale, Georgia, United States The LeBlanc Group Full time

    Job Opportunity at The LeBlanc GroupAbout Us:The LeBlanc Group is a leading provider of life insurance solutions, dedicated to protecting families and individuals from financial risks. We are seeking a highly motivated and goal-oriented Insurance Sales Representative to join our team.Key Responsibilities:Develop and maintain relationships with clients to...

  • ADHD Specialist

    1 week ago


    Bloomingdale, Georgia, United States Ironshore Pharmaceuticals Inc Full time

    Job Title: ADHD Specialist - Pharmaceutical Sales RepresentativeJob Summary:The ADHD Specialist is a key member of our sales team, responsible for driving sales growth and expanding our customer base in the Savannah, Georgia area. This is a field-based position that requires a strong understanding of the pharmaceutical industry and excellent sales and...


  • Bloomingdale, Georgia, United States Roofcrafters Roofing Full time

    Job OverviewRoofCrafters Roofing LLC is seeking a dedicated Client Experience Agent to enhance our customer service efforts.Role SummaryThe Client Experience Agent plays a crucial role in facilitating customer interactions through various channels. This position involves responding to incoming calls, scheduling appointments, addressing inquiries, and...


  • Bloomingdale, Georgia, United States Roofcrafters Roofing Full time

    Job OverviewRoofCrafters Roofing LLC is seeking a dedicated Client Experience Agent to enhance our customer interactions.Role SummaryThe Client Experience Agent is responsible for guiding customers through various channels. This includes responding to incoming calls, scheduling appointments, addressing inquiries, and connecting customers with the right...


  • Bloomingdale, Georgia, United States Roofcrafters Roofing Full time

    Job OverviewRoofCrafters Roofing LLC is seeking a dedicated Client Experience Agent to enhance our customer interactions.Role SummaryThe Client Experience Agent plays a crucial role in supporting customers through various communication channels. This position involves managing inbound inquiries, scheduling appointments, and connecting customers with the...


  • Bloomingdale, Georgia, United States Roofcrafters Roofing Full time

    Job OverviewRoofCrafters Roofing LLC is seeking a dedicated Client Experience Agent to enhance our customer interactions.The primary function of the Client Experience Agent is to support customers through various communication channels. This includes responding to incoming calls, scheduling appointments, addressing general inquiries, and connecting customers...


  • Bloomingdale, Georgia, United States Roofcrafters Roofing Full time

    {"title": "Client Experience Agent", "description": "Customer Experience AgentRooftop Solutions is seeking a skilled Customer Experience Agent to provide exceptional service to our clients. As a key member of our team, you will be responsible for handling customer inquiries, resolving issues, and ensuring a positive experience for our...


  • Bloomingdale, Georgia, United States Dyess Air Full time

    Become a Part of Dyess Air & PlumbingAre you enthusiastic about heating, ventilation, and air conditioning systems? Dyess Air & Plumbing is seeking talented HVAC Service Specialists to enhance our team. Our company, established in 1984, is dedicated to integrity and customer satisfaction. We provide a wide range of HVAC services, from installations to...


  • Bloomingdale, Georgia, United States Americold Logistics Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Access Control Specialist to join our team at Americold Logistics. As a key member of our security team, you will be responsible for ensuring the safe and secure access of all personnel, vehicles, and equipment to our facility.Key ResponsibilitiesGuard the entrance to the facility and grounds,...


  • Bloomingdale, Georgia, United States AFP Industries Inc Full time

    Job OverviewAFP Industries, Inc. is seeking a skilled sales professional to join our Outside Sales team in Savannah, GA. This role is responsible for driving sales growth and delivering exceptional customer service.Key Responsibilities:Develop and execute sales strategies to maximize territory potential and drive revenue growth.Build and maintain strong...


  • Bloomingdale, Georgia, United States Tech24 Full time

    Job OverviewWe are seeking a skilled HVAC and Refrigeration Technician to join our team, focusing on the Savannah, GA area.Tech24 is a comprehensive service provider for commercial kitchen equipment, delivering maintenance and repair solutions for various establishments, including restaurants, convenience stores, and coffee shops. Our expertise lies in...


  • Bloomingdale, Georgia, United States Tech24 Full time

    Job OverviewWe are seeking a skilled HVAC and Commercial Refrigeration Technician to serve the Savannah, GA area. As a part of Tech24, Central GA Refrigeration specializes in comprehensive maintenance and repair solutions for commercial kitchen equipment.The role involves traveling to various customer locations to diagnose, maintain, and repair commercial...


  • Bloomingdale, Georgia, United States Arrow Exterminators Full time

    Position OverviewArrow Exterminators is seeking a driven individual to take on the role of a full-time Field Sales Consultant / Home Evaluator. If you thrive in dynamic environments and enjoy engaging with new clients, this opportunity is for you!Key ResponsibilitiesAs a Field Sales Consultant / Home Evaluator, your day will start with enthusiasm as you...


  • Bloomingdale, Georgia, United States Tractor Supply Full time

    Position Overview: As a Retail Operations Leader at Tractor Supply Company, you will embark on a journey to master the responsibilities of a Store Manager while honing the essential skills required for effective leadership in a retail environment.Key Responsibilities:Customer Engagement: Deliver an exceptional customer experience by understanding their needs...

  • Mechanic Team Lead

    1 day ago


    Bloomingdale, Georgia, United States Gulfstream Aerospace Corporation Full time

    Job SummaryWe are seeking a highly skilled Mechanic Team Lead to join our team at Gulfstream Aerospace Corporation. As a key member of our maintenance team, you will be responsible for planning and coordinating all mechanical system activities, ensuring the safe and efficient operation of our aircraft.Key Responsibilities:Plan, schedule, and complete tasks...