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Front Office Associate in Medical Practice

2 months ago

Paradise Valley, Arizona, United States Foothills Sports Medicine Physical Therapy Full time

Position Overview:

Foothills Sports Medicine Physical Therapy is seeking a dedicated Full-Time Medical Receptionist to become a vital part of our team.

At Foothills Sports Medicine, we pride ourselves on fostering a positive work environment where our employees are encouraged to thrive while assisting our patients in their journey to recovery. We offer a supportive, family-oriented atmosphere, opportunities for professional development, and the resources necessary to excel in your role. Join us and experience personal and professional growth.

  • Employment Type: Full-Time
  • Work Schedule: Monday to Friday, 8 AM to 5 PM
  • Compensation: Competitive hourly rate

This role is perfect for someone with strong organizational skills, the ability to multitask, a commitment to continuous improvement, and a genuine desire to assist others.

We believe in teamwork, laughter, and making a meaningful impact in the lives of our patients.

Benefits for Full-Time Employees Include:

  • Employee-focused culture from leadership
  • Comprehensive medical, dental, and vision insurance
  • Generous paid time off
  • 401(k) plan with employer matching
  • Complimentary life insurance
  • Parental benefits
  • And additional perks

Key Responsibilities:

This essential role encompasses all front desk operations, including delivering exceptional customer service, managing patient check-ins and check-outs, scheduling appointments, handling referrals, verifying insurance, obtaining authorizations, and collecting payments.

  • Greet and welcome patients warmly.
  • Check patients in and out for their appointments, ensuring all necessary documentation is accurate and complete.
  • Answer phone calls courteously and direct patients to the appropriate personnel or department.
  • Accurately register patients and create accounts within our Electronic Medical Records (EMR) system.
  • Efficiently schedule appointments for both new and returning patients.
  • Perform routine administrative tasks promptly, including preparing patient charts, verifying insurance, and processing payments.
  • Complete opening and closing duties as well as other assigned tasks.
  • Exhibit outstanding customer service while maintaining compliance with HIPAA regulations.

Qualifications:

  • High School Diploma or GED is required.
  • Proficiency in MS Office and basic office skills (telephone, filing, data entry) along with fundamental math skills.
  • Exceptional telephone etiquette, a friendly demeanor, and excellent customer service abilities.
  • Strong verbal and written communication skills; capable of effectively conveying information.
  • Previous experience in a similar position is preferred but not mandatory.

Join us and discover a place where you can thrive

EOE