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Technical Support Analyst
2 months ago
Job Title: Desktop Support Technician
Company: Sunrise Systems Inc
Position Overview:
This role involves responding to help desk inquiries and collaborating with vendor support teams to address technical issues related to desktop hardware and software.
Key Responsibilities:
1. Provide assistance with various technologies, including troubleshooting and repairing PCs and laptops.
2. Manage hardware and software installations and configurations.
3. Utilize scripting languages such as PERL and SHELL for automation tasks.
Preferred Qualifications:
Experience in desktop support roles with a focus on hands-on problem-solving and technical support.
This position requires a strong on-site presence, as it is not limited to remote assistance.