Customer Account Representative
3 weeks ago
Job Description:
As a Customer Account Executive at Sage, you will be part of a fast-paced and innovative environment where you will be provided with the necessary tools, resources, and leadership to sell business application solutions to current customers.
Our CAE team is committed to winning and driving business and revenue growth within our current customer base.
To thrive in this role, you must be able to identify and qualify upsell/cross-sell opportunities for Sage Intacct\'s Financial Management solutions within the current customer base while working closely with the appropriate customer success Account Manager.
Key Responsibilities:
- Work with our SMB segment customers, which includes up to 200 employees.
- Present the complete value proposition for Sage Intacct\'s solutions via face-to-face customer meetings, telephone, internet, and webinars.
- Develop customer mutual success plans encompassing migration/implementation strategies with the customer, account manager, and implementation resources.
- Negotiate pricing and contractual terms to close sales in partnership with the customer success account manager.
- Responsible for forecasting all opportunities based on Sage Intacct sales model and opportunity management definitions.
Requirements:
- 3+ years of quota-carrying software sales and/or account management experience.
- Track record of over-achieving quota (top 10-20% of company).
- Experience managing and closing high-volume sales cycles.
- Experience selling business software solutions to C-level executives.
- Strong computer skills, including Salesforce, Microsoft Word, PowerPoint, and Excel.
Your benefits at Sage:
- Comprehensive health, dental, and vision coverage.
- 401(k) retirement match (100% matching up to 4%).
- 21 days paid time off, plus 1 floating holiday.
- 5 days paid yearly to volunteer (through Sage Foundation).
- Sage Wellness Rewards Program (flexible ways to use wellness credit and fitness reimbursement).
- A library of on-demand career development options and ongoing training offerings.
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