Customer Service Representative
4 weeks ago
We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at ServisFirst Bank. As a key member of our branch team, you will be responsible for providing exceptional service to our clients, building strong relationships, and promoting our bank's products and services.
Key Responsibilities:
- Interview clients to understand their financial needs and provide personalized solutions
- Assist clients with account openings, transactions, and other banking services
- Identify and pursue cross-selling opportunities to grow our client base
- Provide exceptional customer service through effective communication and problem-solving skills
- Work collaboratively with branch team members to achieve sales and service goals
Requirements:
- High school diploma or equivalent required; associate's or bachelor's degree preferred
- 6 months of customer service experience in a banking or financial services environment
- Knowledge of basic accounting principles and federal and state consumer compliance laws
- Excellent communication, organizational, and problem-solving skills
- Ability to work in a fast-paced environment and meet sales and service goals
What We Offer:
- A competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
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