Customer Support Representative I

2 weeks ago


Duluth, Minnesota, United States Kelly Services, Inc. Full time
Inbound Call Management:
Respond to incoming calls from clients and provide assistance with inquiries related to hazard insurance, mortgage banking, and property loss.

Issue Resolution:
Understand customer concerns, demonstrate empathy, and effectively address their issues. Under the Customer Care department, this role is essential for ensuring client satisfaction and support in retail and staffing environments.

Key Responsibilities:
1. Manage and respond to customer inquiries promptly.
2. Provide accurate information regarding products and services.
3. Maintain a positive and professional demeanor while assisting clients.

Skills Required:
- Strong communication abilities.
- Problem-solving skills.
- Empathy and patience in customer interactions.

As a vital part of Kelly Services, Inc., this position plays a crucial role in enhancing customer experiences.

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