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Customer Service Representative
2 months ago
Corner Home Medical is a family-owned and operated business dedicated to providing high-quality care and durable medical equipment to individuals in need.
We are seeking an outgoing and energetic representative to join our team in a retail setting. If you enjoy face-to-face interaction with customers and variety in your work, this could be an excellent opportunity for you.
Key Responsibilities:
- Assist walk-in customers with retail sales and orders, ensuring knowledge of supplies, prices, and reimbursement.
- Obtain and verify insurance information according to company guidelines.
- Enter documentation into the computer and verify all information for completeness and accuracy.
- Respond to customer inquiries and concerns in a professional manner.
Requirements:
- Previous experience in medical terminology, medical billing, or a related field is beneficial but not required.
- Excellent written and verbal communication skills, as well as phone etiquette.
- Proven ability to stay organized and multitask successfully with multiple priorities.
- Fluency in English, both written and spoken.
- Experience within the medical field is preferred but not necessary.
Benefits and Perks:
- Health and wellness benefits, including health insurance, HSA, dental, and vision coverage.
- Paid time off and PTO.
- 401(k) and life benefits, including matching and life insurance.
- Paid training and career advancement opportunities.
- Referral incentives.
