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Facilities Operations Manager
2 months ago
About the Role:
The Facilities Director will be responsible for ensuring the smooth operation of our restaurant facilities, focusing on improving efficiencies and saving money. This role will support the company's restaurant operations and physical infrastructure, requiring a strong understanding of mechanical, electrical, and plumbing systems.
Key Responsibilities:
- Perform emergency repairs and routine maintenance tasks to ensure the facilities are in good working condition.
- Assist with preopening construction project management and commissioning of new restaurants, serving as a liaison between general contractors and Knead Hospitality vendors.
- Oversee the delivery, installation, and assembly of vendor items, including furniture, equipment, and décor, for new and existing restaurants.
- Ensure timely and satisfactory completion of vendor work, maintaining project budgets and attending critical path and weekly construction meetings.
- Coordinate the transition from opening to operations, including setting up vendors and PM programs, and assist in training managers on proper equipment operation and facility care.
- Schedule, organize, track, and audit planned maintenance programs for all restaurant systems, ensuring completion and documentation of PM tasks and review of related invoices.
- Manage access systems, lead regular maintenance calls, and coordinate repairs, aiming to minimize costs like overtime charges.
- Develop an internal repair team as the company expands, regularly inspecting properties, addressing facility issues, and assisting with warranty claims.
- Evaluate vendor effectiveness and ensure compliance with service programs, overseeing repair and maintenance for capital projects and maintaining communication on project statuses and preparing relevant reports.
- Track capital spending and maintain records for each restaurant, ensuring budget and timeline adherence.
Requirements:
- Knowledgeable in project management and restaurant facilities maintenance, skilled in conflict resolution, contract administration, and time management.
- Able to read and understand architectural plans, solve practical problems, and manage stress, with excellent communication and customer service skills.
- Through understanding of restaurant operations and equipment, local travel required to company locations, and ability to work on-call status as required to support company operations.
- Strong computer skills, including Microsoft Office products, Internet, and specific spreadsheet preparation, with knowledge of basic accounting concepts required to manage budgets.
- Excellent verbal and written communication skills with a professional and positive customer service orientation.
