Patient Financial Advocate
6 days ago
We are seeking a highly skilled and compassionate Financial Assistance Representative to join our team at Hackensack Meridian Health. As a key member of our financial services team, you will play a critical role in ensuring that our patients receive the financial assistance they need to access quality healthcare.
Key Responsibilities- Screen patients for financial assistance programs, including Medicaid, Charity Care, and Get Covered NJ Marketplace.
- Accurately process Presumptive Eligibility (PE) Medicaid applications and follow up with patients to ensure successful enrollment in NJ Family Care (NJFC).
- Review supporting documentation to ensure compliance with Federal and State regulations.
- Provide timely updates to ensure successful reimbursement.
- Collaborate with patients, families, and healthcare teams to resolve financial assistance issues.
- Enter data into State of NJ PE/New Jersey Family Care systems and HMH Financial Assistance workflow system.
- Ensure all Charity Care applications are approved or denied within 45 days of submission.
- Perform daily, weekly, and monthly reports as required.
- High School diploma or equivalent required.
- Proficiency in workflow/work queue systems, Patient Management system, document Imaging, PDF creators, Microsoft Office/Google, and website applications.
- Strong customer service skills and ability to work in a fast-paced environment.
- Strong critical thinking skills and attention to detail.
- Ability to travel to other HMH sites within the region as needed.
- Bilingual (Spanish) preferred.
- One or more years of experience with NJ Charity Care regulations, NJFC program, and/or other related financial assistance/counseling programs.
- Must pass Presumptive Eligibility (PE) certification at hire and maintain any future updates/re-certifications as required by the State of NJ.
- Must obtain Certified Application Counselor Certification through State of NJ Get Covered NJ upon hire and maintain via annual recertification.
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Patient Financial Advocate
6 days ago
Red Bank, New Jersey, United States Hackensack Meridian Health Full timeJob SummaryWe are seeking a highly skilled and compassionate Financial Assistance Representative to join our team at Hackensack Meridian Health. As a key member of our financial services team, you will play a critical role in ensuring that our patients receive the financial assistance they need to access quality healthcare.Key ResponsibilitiesScreen patients...
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