Patient Registration Coordinator

5 days ago


Red Bluff, California, United States Dignity Health Full time

Job Summary:

As a Patient Registration Representative at Dignity Health, you will play a vital role in ensuring a positive patient experience throughout the registration process. This position requires excellent customer service skills, attention to detail, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:

• Ensure accurate and thorough patient demographic data collection
• Obtain and verify insurance information, including eligibility and benefits
• Determine and collect patient financial liability
• Refer patients to the Patient Registration Specialist as needed for assistance with financial counseling and/or clearance
• Adhere to the organization's policies and procedures for resolution of patient financial liability

Qualifications:

• Minimum 1 year of experience in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, or other revenue cycle related roles
• High School diploma, GED, or equivalent
• Thorough understanding of insurance policies and procedures
• Working knowledge of medical terminology
• Ability to perform basic mathematics for payment calculation
• Experience in requesting and processing financial payments
• Intermediate to advanced computer skills

Preferred Qualifications:

• Knowledge of charity care programs and various government and non-government programs
• 2 years of experience preferred

Compensation:

$34.51 per hour

About Dignity Health:

Dignity Health is an equal opportunity/affirmative action employer.



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