Security Operations Site Supervisor

2 weeks ago


Hagerstown, Maryland, United States Amazon Full time

Amazon Security Operations Site Supervisor - This pivotal role within the Amazon Security Operations Team redefines traditional perspectives on security management in a dynamic environment. The Security Operations Site Supervisor (SOS) spearheads initiatives to deliver comprehensive security services and safeguard assets, including personnel, facilities, equipment, inventory, data, and intellectual property within a specified jurisdiction.

Key Responsibilities:

  • Enhance, monitor, and report on critical performance metrics to achieve targeted objectives.
  • Leverage continuous improvement methodologies to drive process optimization and boost operational efficiency.
  • Engage, mentor, and influence stakeholders on best practices in security management.
  • Assist in the investigation of internal and external theft and fraudulent activities.
  • Identify inventory discrepancies and formulate strategic plans to minimize losses.
  • Inspire excellence in performance among security personnel and external partners.
  • Recruit, develop, and retain top-tier talent.
  • Effectively plan and manage incident response protocols.
  • Address loss prevention and physical security considerations comprehensively.
  • Travel up to 25% domestically as required.
  • Operate within a 24/7 environment, including evenings, weekends, and holidays.
  • Walk up to 5 miles daily and lift up to 20 lbs. with or without reasonable accommodations.

A Day in the Life:

This role may involve overseeing a single large facility or multiple locations. The SOS conducts investigations into theft and fraud, implements security best practices, and recruits personnel for the security operations team. This position serves as a subject matter expert in physical security and inventory management.

About the Team:

The Global Security Operations (GSO) team supports field security initiatives and is dedicated to maintaining a secure workplace through global security centers of excellence. We develop policies, train personnel, and mitigate risks to ensure compliance.

Basic Qualifications:

  • Bachelor's Degree or 4+ years of relevant professional or military experience.
  • 2+ years of experience in law enforcement, security management, risk assessment, or a related field.
  • 2+ years of experience in data analysis with a focus on root cause analysis.
  • 2+ years of experience in personnel management.
  • 1+ years of proficiency with MS Office, particularly Excel.

Preferred Qualifications:

  • Familiarity with Lean Six Sigma principles and certification.
  • Experience with database management systems such as SQL, MYSQL, or Access.
  • Knowledge of security technology and various business environments.
  • Experience in interviewing and interrogation techniques.
  • Background in Workplace Violence and/or Business Continuity planning.

Amazon is committed to fostering a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate based on protected status.



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