Food Service Cashier
2 weeks ago
POSITION SUMMARY: The food service cashier is tasked with managing guest orders, processing payments, and delivering meals to tables. Compensation includes a base wage plus tips.
BENEFITS & PERKS:
• Excellent work-life balance
• Closed on Sundays and early closure at 9 PM from Monday to Saturday
• Observance of major holidays such as Thanksgiving, Christmas, New Year's Day, Memorial Day, and Labor Day
• Access to Direct Primary Care Health Program
• Paid Time Off
• Retirement Savings Program (IRA) with Employer Match
• Leadership bonus program after 90 days in position
• Opportunities for advancement
• Complimentary meals during shifts
*Some benefits may have eligibility requirements.
KEY RESPONSIBILITIES:
- Prioritize guest satisfaction at all times, employing tact, courtesy, and sound judgment in all interactions.
- Warmly welcome guests upon arrival, making eye contact and smiling.
- Accurately take orders, ensuring prompt and precise service while educating guests on menu items and suggesting additional offerings when suitable.
- Input orders accurately into the POS system.
- Manage the cash register and process guest payments.
- Deliver orders to guests, confirming details for accuracy.
- Express gratitude to guests and encourage their return.
- Handle phone inquiries, assisting with takeout orders.
- Relay guest feedback to management.
- Address guest concerns respectfully and promptly.
- Understand and communicate in-store promotions.
- Assist with the rollout of new products, including sales and execution.
- Follow cash control procedures.
- Participate in routine cleaning tasks, including maintaining the cashier area and bussing tables.
- Perform other assigned duties as necessary.
- Friendly demeanor with a strong focus on guest service.
- Effective communication skills.
- Proficient in using a Point of Sale system.
- Able to thrive in a fast-paced environment with a sense of urgency.
- Team-oriented attitude.
- No specific educational or experiential prerequisites for this position.
- Capability to stand or walk for up to 8 hours daily.
- Able to lift and carry items weighing up to 30 lbs.
- Frequent reaching, bending, lifting, and fine manipulation throughout shifts.
- Ability to work in varying temperature environments, both indoors and outdoors.
- Capable of tolerating elevated noise levels from restaurant equipment, music, and patrons.
- Must manage potential allergens such as peanuts, eggs, dairy, gluten, soy, and seafood.
- Employees are expected to maintain a neat, clean, and professional appearance, including wearing a clean uniform, practicing good personal hygiene, and keeping nails well-groomed.
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