Customer Service Ambassador
5 days ago
Bowlero Corporation is a leader in the entertainment industry, offering a unique experience that combines bowling, arcade games, and social events. As a Greeter/Counter Desk Associate, you will be at the forefront of providing exceptional customer service and creating memorable experiences for our guests.
Salary: The estimated salary range for this position is $16.00 per hour, based on national averages and considering factors like location and qualifications.
Job DescriptionAs a Greeter/Counter Desk Associate, your responsibilities will include:
- Welcoming guests and providing a warm atmosphere at the entrance and counter area
- Managing waitlists and tracking availability to ensure seamless guest flow
- Assigning lanes, shoes, and equipment while maintaining a smooth and efficient process
- Preparing for leagues and tournaments by setting up necessary resources
- Ringing sales at the counter and adhering to cash control procedures
- Notifying mechanics of any pinsetter malfunctions and logging these issues promptly
- Assisting guests with basic bowling instruction and operating various systems, including POS and PA systems
To excel in this role, you should possess:
- A high school diploma or equivalent restaurant/hospitality experience (optional)
- A proven track record of success in school or previous job experience
- Excellent telephone etiquette and communication skills
- Ability to meet minimum age requirements for serving alcohol
We offer a competitive total rewards package, including performance-based incentives and benefits such as healthcare coverage. This opportunity provides a chance to grow with our company and enjoy perks like free bowling, $1 arcade play, 20% off events, and 50% off food and beverages.
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