Customer Service Representative

5 days ago


Englewood, Colorado, United States PMI Denver Full time

At PMI Denver, we're seeking an entry-level Customer Service Assistant to join our dynamic Customer Service and Sales Team. As a key player in our success, you'll possess a student mentality with a friendly and inviting demeanor, working closely with others to drive growth and brand loyalty.

This exciting opportunity provides one-on-one training in daily deliverables such as market/territory research, sales tactics, client communication, and reports directly to the Senior Customer Service and Sales Managers.

Main Responsibilities:

  • Sales Process Execution: Communicate and interact directly with clients and customers to initiate and complete the sales process.
  • Promotional Campaigns: Conceptualize and lead promotional sales campaigns, working closely with the Senior Managers.
  • Target Market Identification: Identify specific target markets to help promote our clients' products and services to.
  • Territory Research Coordination: Coordinate and present territory research to the rest of the entry-level and senior-level Marketing Team.
  • Leadership Development: Develop and showcase leadership skills throughout the entry-level.
  • Brand Awareness: Build brand awareness and recognition through the implementation of individualized marketing and sales campaigns.
  • Customer-First Approach: Support every angle of marketing with a customer-first approach to drive growth and brand loyalty.
  • Results Delivery: Deliver results to our clientele daily and meet all objectives and goals.

Requirements & Expectations:

  • Educational Background: Associate's degree or 4-year degree preferred.
  • Experience: 1 year of experience in customer service or customer-centric industry is required.
  • Fast-Paced Environment: Ability to work in a fast-paced environment.
  • Motivation: Highly motivated.
  • Team-Oriented Mindset: Team-oriented mindset.
  • Communication Skills: Exceptional communication skills.
  • Versatility: Versatile and dependable.
  • Positive Personality: Friendly, positive, and upbeat personality.

We offer an estimated $45,000 - $60,000 per year salary for this position, depending on location and qualifications. This figure reflects our company's compensation standards for similar roles in the industry.



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