Customer Service Representative
2 hours ago
We are seeking a highly motivated and energetic individual to join our team as a Cashier/Greeter at Buffalo Wild Wings. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service, managing takeout orders, and maintaining a clean and welcoming environment for our guests.
Key Responsibilities- Provide a warm and friendly welcome to all guests, ensuring timely seating and a positive first impression.
- Manage takeout orders, accurately entering them into our Point of Sale system and collecting payments.
- Participate in our Mystery Shop, GEM, and BARS programs, adhering to company standards and ensuring a high level of customer satisfaction.
- Bus tables, deliver food to guests, and maintain a clean and orderly cashier area.
- Respond to customer complaints and concerns, escalating issues to management as needed.
- Make genuine connections with guests, providing personalized service and upselling menu items.
- Process payments, handle cash transactions, and maintain a secure cash drawer.
- Apply menu knowledge to make informed suggestions and promote sales.
- Bag and manage takeout orders, ensuring accuracy and quality.
- Maintain a safe and sanitary environment, adhering to company standards and regulations.
- Thank guests as they leave, soliciting feedback and expressing a desire for their return.
- Ability to work in a fast-paced environment, multitasking and prioritizing tasks effectively.
- Excellent communication and interpersonal skills, with a focus on providing exceptional customer service.
- Ability to work a variable schedule, including evenings, weekends, and holidays.
- Basic math skills and accuracy with handling cash and credit transactions.
- Ability to lift up to 25 pounds and stand for long periods.
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Customer Service Representative
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Mentor, Ohio, United States Buffalo Wild Wings Full timeJob SummaryWe are seeking a highly motivated and energetic individual to join our team as a Cashier/Greeter at Buffalo Wild Wings. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service, managing takeout orders, and maintaining a clean and welcoming environment for our guests.Key ResponsibilitiesProvide...
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Customer Service Representative
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Mentor, Ohio, United States Buffalo Wild Wings Full timeJob SummaryWe are seeking a highly motivated and energetic individual to join our team as a Cashier/Greeter at Buffalo Wild Wings. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service, managing takeout orders, and maintaining a clean and welcoming environment for our guests.Key ResponsibilitiesProvide...
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Customer Service Representative
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Mentor, Ohio, United States Buffalo Wild Wings Full timeJob SummaryWe are seeking a highly motivated and energetic individual to join our team as a Cashier/Greeter at Buffalo Wild Wings. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service, managing takeout orders, and maintaining a clean and welcoming environment for our guests.Key ResponsibilitiesProvide...
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Customer Service Representative
3 hours ago
Mentor, Ohio, United States Buffalo Wild Wings Full timeJob SummaryWe are seeking a highly motivated and energetic individual to join our team as a Cashier/Greeter at Buffalo Wild Wings. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service, managing takeout orders, and maintaining a clean and welcoming environment for our guests.Key ResponsibilitiesProvide...
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Customer Service Representative
27 minutes ago
Mentor, Ohio, United States Buffalo Wild Wings Full timeJob SummaryWe are seeking a highly motivated and energetic individual to join our team as a Cashier/Greeter at Buffalo Wild Wings. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service, managing takeout orders, and maintaining a clean and welcoming environment for our guests.Key ResponsibilitiesProvide...
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Customer Service Representative
1 hour ago
Mentor, Ohio, United States Buffalo Wild Wings Full timeJob SummaryWe are seeking a highly motivated and energetic individual to join our team as a Cashier/Greeter at Buffalo Wild Wings. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service, managing takeout orders, and maintaining a clean and welcoming environment for our guests.Key ResponsibilitiesProvide...
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Customer Service Representative
5 hours ago
Mentor, Ohio, United States Buffalo Wild Wings Full timeJob SummaryWe are seeking a highly motivated and energetic individual to join our team as a Cashier/Greeter at Buffalo Wild Wings. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service, managing takeout orders, and maintaining a clean and welcoming environment for our guests.Key ResponsibilitiesProvide...