Sales Floor Associate
2 weeks ago
Position Title: Sales Associate
Job Category: Sales Associate
Job Overview:
The Sales Associate plays a crucial role in delivering exceptional service to both internal and external customers. This position involves engaging with customers on the sales floor as well as supporting operational tasks to ensure a seamless shopping experience.
Key Responsibilities:
- Provide outstanding customer service by greeting, assisting, and thanking customers.
- Understand customer needs and offer tailored product recommendations.
- Promote and inform customers about available products and services.
- Address and resolve customer inquiries and issues effectively.
- Collaborate with team members to maintain a positive work environment.
- Ensure the store is visually appealing and well-organized.
- Accurately process transactions using the point-of-sale system.
- Handle inventory tasks such as receiving and returns efficiently.
- Adhere to company policies and maintain a safe working environment.
- Comply with cash handling and loss prevention procedures.
Qualifications:
- High school diploma or equivalent is required.
- Preferred experience includes at least one year in retail or customer service.
- Ability to work flexible shifts in a team-oriented environment.
- Strong communication skills in English.
- Self-motivated with the ability to manage multiple tasks.
- Adaptability to changing priorities and situations.
- Proficient in basic math and literacy skills.
- Must pass background checks as required.
Physical Requirements:
This role may involve computer work, lifting up to 40 lbs, prolonged standing, and working during evenings, weekends, and holidays.
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