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Retail Sales Associate
2 months ago
Michael Kors is eager to connect with skilled, globally-minded individuals who have a passion for style.
If you thrive in a dynamic, creative atmosphere, we would be delighted to hear from you.
PRIMARY JOB OBJECTIVE
To assist the sales team and fulfill the customer service commitment by fostering an organized and enjoyable shopping experience for our clientele.
SALES ASSISTANCE
KEY JOB RESPONSIBILITIES
- Restock merchandise on the sales floor
- Conduct inventory checks for customers and in support of sales representatives
- Aid in merchandise repositioning and other visual merchandising tasks
- Process transactions at the point of sale accurately and efficiently
- Adhere to all sales-related policies and procedures
CUSTOMER ENGAGEMENT
- Welcome each customer with warmth and friendliness
- Engage with customers as they enter the store
- Address customer inquiries promptly and accurately
- Assess customer needs and guide them to the appropriate sales representative
- Support sales associates in resolving client issues and complaints as necessary
- Collaborate with stock and sales associates to ensure a swift and seamless customer experience in fitting areas
- Deliver the highest standard of customer service to every individual
OPERATIONS MANAGEMENT
- Maintain a neat, organized, and well-stocked sales floor
- Unpack, hang/fold merchandise, and apply security tags as required
- Oversee the sales floor, fitting rooms, and cash wrap; manage returns and go-backs
- Follow the work schedule, including time and attendance
- Comply with all Point-of-Sale policies and procedures
We strive to inspire growth and change within one another and believe that success stems from our differences.
Capri is proud to be an equal opportunity employer dedicated to inclusivity, regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.
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