Sales Associate
6 days ago
About CB2
CB2 is a leading home furnishings retailer that offers high-quality, sophisticated design at an approachable price. Our company is committed to providing an engaging and collaborative work environment that fosters creativity and teamwork.
Job Summary
We are seeking a driven and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, meeting and exceeding sales goals, and maintaining a thorough knowledge of our products.
Key Responsibilities
- Provide outstanding customer service by answering questions, making recommendations, and resolving customer concerns in a timely and professional manner.
- Meet and exceed daily sales goals by effectively promoting products, handling customer transactions, and maintaining a clean and organized sales floor.
- Develop and maintain a thorough knowledge of our products, including features, benefits, and pricing.
- Support the management team in leadership, training, and promotion of teamwork throughout the sales floor and stockroom.
- Model company standards in customer service by providing gracious, quick, and efficient service to all customers.
- Maintain floor coverage, follow posted schedules, and ensure a high level of customer engagement.
- Promote sales and meet sales goals by effectively communicating product information and making recommendations to customers.
- Demonstrate creative problem-solving skills to maintain a solutions-oriented focus and provide exceptional customer service.
- Promote a strong sense of teamwork by working together effectively, respectfully, and efficiently with all associates.
- Model and reinforce company customer service standards.
- Actively engage customers and remain attentive to customer needs.
- Assist customers with merchandising selections and provide gracious and efficient service.
Requirements
- Customer service experience preferred; retail experience preferred.
- Good reading and written language skills (English), good communication skills, basic arithmetic, and interpersonal skills.
- Ability to move and/or lift up to 50 lbs; heavier product with team assist.
Availability
- Full-Time roles: Open availability to work flexible hours on weekdays, evenings, and weekends.
- Part-Time roles: Availability to work two or more weekend days (Friday, Saturday, and/or Sunday) and at least one weekday or night.
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